Lesson 1, Topic 1
In Progress

Setting up device management

IT Administrators who need access to Admin Tools can set up device management for their organization with Promethean.
Before you set up device management, make sure that your job title in your account profile is set to IT Administrator.
To add or change your job title:

  • Sign in to one.prometheanworld.com.
  • Navigate to Edit profile.
  • Use the drop-down menu for Job in your organization to select IT Administrator.
    To submit the device management request on behalf of your organization:
  • Select Set Up Device Management from the home page.
  • Follow the onscreen instructions and fill out the organization request form with the required information.
    Note: Only one person from your organization should submit the request form. The person who submits the request form will be assigned the role of Organization Administrator.
  • Your location: Enter your location information to help our team find your organization in our system.
    All location fields are required except the postal code.
  • Your organization: Enter the preferred name for your organization. If it is a commonly used name, please add other information to the name that will make it unique to you.
  • Your organization domain: If possible, enter the email domain name for your organization and identify whether this domain is used by only one organization.
  • Entering a unique domain ensures that users with this email domain are automatically added to your organization. If your organization does not use a unique domain, or if you do not provide a domain on the form, then users will need to be added manually.
  • View the Terms and Conditions and select the checkbox to confirm that you have read the terms and that you have the authority to request admin setup on behalf of your organization.
  • Select Submit.
  • You will receive an on-screen notification that your admin setup request was received, as well as an email notification that your request is being processed.
  • You will receive another email when your setup request is complete.